Connecting the insurance ecosystem through the power of technology could answer the decades-old problem of duplicate entry for agents. Agents still must navigate through multiple carrier portals to complete a single quote, despite the promise of integrated solutions. Or agents hit barriers trying to utilize agency data when one technology platform simply can’t “speak to” or connect to another platform.
When systems do not connect, the agency is stuck with the burdensome process of manually keeping up with the same information in two places. Brendan Mulcahy, vice president, technology & innovation partnerships at SIAA, believes connectivity remains the biggest barrier for agencies when it comes to implementing and adopting innovative agency technology.