Among the many changes wrought by the pandemic are those transforming the small business workforce. People have lost their jobs or businesses, with many starting new ventures, working from home or adopting new technologies that keep them in the workforce. Whatever their situation — and whether they work in growing sectors like e-commerce or one that has reduced operations — their insurance needs have probably changed.

Independent agents can help these small businesses re-assess their insurance coverage. By aligning with their clients’ needs, agents can gain their trust, increase retention and create opportunities to grow their books of business.

Read the full article, written by Steve Tombarelli, Senior Vice President, Business Expansion at SIAA, published March 8, 2021 on