IA Today

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August 2025

The most successful agencies know growth is only part of the equation. Long-term success also depends on protecting profitability, anticipating challenges, and maintaining strong relationships with both clients and carriers. From managing claims that can impact performance to guiding clients through risks they may not see coming, agency owners have opportunities every day to strengthen their position. The key is making these actions part of a consistent approach, so stability and growth work hand in hand.

In this issue:

• Managing Loss Ratios for Profitability and Carrier Success
• Why EPLI Is an Important Conversation to Have with Business Clients
• When Everyone’s Quoting, How Do You Stand Out?

…and more!